Terms and Conditions
Our terms and conditions ensure a safe and fair service for all.
These Terms and Conditions govern your use of Travel-mo Lanka's online taxi booking services. By using our services, you agree to these terms.
1. Services Offered
1. Travel-mo Lanka provides:
- Predefined trips.
- Custom trips based on customer preferences.
- Airport pick-up and drop-off services.
- Single-trip taxi bookings.
- Options for taxis with or without drivers.
2. Booking and Payment
- Booking Confirmation: Bookings are confirmed upon payment or approval of details.
- Payment Methods: We accept online payments and other methods specified on our website.
- Cancellations and Refunds: Cancellations may incur fees. Refunds will be processed as per our refund policy.
3. User Responsibilities
- Provide accurate booking details.
- Ensure vehicles are used responsibly and returned in good condition (for self-drive bookings).
- Comply with local traffic and safety laws.
4. Our Responsibilities
- Ensure timely pick-up and drop-off.
- Provide vehicles in good working condition.
- Facilitate custom trips based on customer preferences.
5. Liability
- Travel-mo Lanka is not liable for delays caused by factors beyond our control (e.g., traffic, weather).
- In self-drive bookings, the customer assumes responsibility for the vehicle during the rental period.
6. Amendments to Trips
- Changes to trips (e.g., routes, timings) must be communicated in advance and may incur additional charges.
7. Termination of Services
- We reserve the right to refuse or terminate service for any customer violating these terms or acting inappropriately.
8. Governing Law
- These Terms and Conditions are governed by the laws of Sri Lanka.
Contact Us
- For inquiries about these Terms and Conditions, contact us at [email protected]
- By using Travel-mo Lanka, you confirm your agreement to this Privacy Policy and these Terms and Conditions.
1. Services Offered
1. Travel-mo Lanka provides:
- Predefined trips.
- Custom trips based on customer preferences.
- Airport pick-up and drop-off services.
- Single-trip taxi bookings.
- Options for taxis with or without drivers.
2. Booking and Payment
- Booking Confirmation: Bookings are confirmed upon payment or approval of details.
- Payment Methods: We accept online payments and other methods specified on our website.
- Cancellations and Refunds: Cancellations may incur fees. Refunds will be processed as per our refund policy.
3. User Responsibilities
- Provide accurate booking details.
- Ensure vehicles are used responsibly and returned in good condition (for self-drive bookings).
- Comply with local traffic and safety laws.
4. Our Responsibilities
- Ensure timely pick-up and drop-off.
- Provide vehicles in good working condition.
- Facilitate custom trips based on customer preferences.
5. Liability
- Travel-mo Lanka is not liable for delays caused by factors beyond our control (e.g., traffic, weather).
- In self-drive bookings, the customer assumes responsibility for the vehicle during the rental period.
6. Amendments to Trips
- Changes to trips (e.g., routes, timings) must be communicated in advance and may incur additional charges.
7. Termination of Services
- We reserve the right to refuse or terminate service for any customer violating these terms or acting inappropriately.
8. Governing Law
- These Terms and Conditions are governed by the laws of Sri Lanka.
Contact Us
- For inquiries about these Terms and Conditions, contact us at [email protected]
- By using Travel-mo Lanka, you confirm your agreement to this Privacy Policy and these Terms and Conditions.